Warranty And Services
1. Third Party Warranty/Extended Service Warranty
These warranties provide repair and/or maintenance for a specific time mostly by Third Parties & NOT directly by the seller. The seller ties up in an agreement with a Third Party to service his products/listings and the cost of this service is included in the price of the product. Buyers need to determine.
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Whether the warranty already covers the repairs and the time period of coverage that you would get under the contract.
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Whether the product is likely to need repairs and the potential costs of such repairs.
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The duration of the service contract.
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The reputation of the company offering the service contract.
2. What This Limited Lifetime Warranty Covers
All products come with a one year manufacturer warranty. Customers are responsible for the cost of shipping items to Asics Miner, and We will cover the return shipping costs. Please ensure that you ship the product using a carrier that can provide you with tracking information and proof of delivery. You are responsible for your product until we sign for its delivery.
3. How Long This Limited Warranty Lasts
Asics Miner products purchased from our website are fully warranted against defects in materials and workmanship for the lifetime of the product – which means the usual and customary wearable life of the product, by the original owner. If a product fails due to a manufacturing defect, we will repair the product free of charge, or replace it at our discretion.
We aim to have your product back to you as quickly as possible so you can get back to exploring the mining profitability. Our typical turn-around time is four weeks from the time we receive your product to when it gets back to you. Please keep in mind that fall/winter is our busiest season for warranty and repair service. We promise to keep you updated with more accurate estimates throughout the process.
4. How to Get Warranty Services
Click on the Contact Us botton to submit a claim. Once you have submitted a claim we will create a ticket where you will be directed to our warranty page where you can submit and check the status of your claim(s).
Frequently asked questions
Generally, most of the details are mentioned in the listing. Most warranties will be for 1 years. Check the warranty details to see when it begins and when it expires, as well as any conditions that may void coverage.
It may be the seller or the manufacturer who will provide you with the service depending on Seller OR Manufacturer Warranty.
This will be mentioned in the listing. The seller will repair the item, replace it, or refund your money.
Type of Warranty
Manufacturer's
Seller
No Warranty
Manufacturer's
This is a Warranty specifically offered by the original manufacturer (OEM) of the product. It means that the manufacturer will repair the product within a certain time period if there are any manufacturing or other defects found in it after the purchase. Buyers are requested to contact the manufacturer service center directly for the same.
By purchasing from ASICS MINERS, you can rest assured that the products are authentic and covered by the Manufacturer’s Warranty Policy. Asics Miners products are available for purchase and shipping worldwide..
Seller
Here again, the seller offers to repair the product within a certain time period if there are any manufacturing or other defects found in it after the purchase. The timeframe of the warranty is clearly mentioned by the seller in the listing.
NB: If there are multiple components involved in the warranty (e.g. Hardware & Software) then the seller takes complete responsibility to repair the item, replace it or refund your money, even if one of the components is not working.
No Warranty
In certain cases, sellers will provide the products “As Is” i.e. No Warranty with all risk to be assumed by the buyer. The seller will not be held responsible for any problems or needed repairs after the sale. These will apply especially in case if the warranty does not cover any repairs needed due to accidents, improper care, negligence, or normal wear and tear. This warranty is void if the screw tags are removed. For any damage not covered under the warranty, Asics Miner may offer to repair the damage for a reasonable charge. If such an offer is made, we will discuss this with the consumer, prior to any repairs being made.